Frequently asked questions.

Telehealth Platform.

Services are provided virtually with clients residing in California. Sessions are held via a HIPAA complaint website.

Insurance.

Currently taking some insurance (Optum, United Healthcare, Cigna) but please inquire with me when scheduling consultation call. However if i do not take your insurance I can provide a Superbill which can be used to obtain reimbursement from your insurance provider (reimbursement varies based on insurance company).

Cancellation Policy.

Therapy sessions and times are reserved specifically for you. If you are unable to attend session as scheduled, please cancel 24 hours in advance. Sessions not canceled at least 24 hours in advance will be charged in full.

Good Faith Estimate.

Beginning January 1, 2022, federal laws regulating client care have been updated to include the “No Surprises” Act. This Act requires health care practitioners to provide current and potential clients a “Good Faith Estimate” (GFE) on the cost of treatment.

This new regulation is designed to provide transparency to patients regarding their expected medical expenses and to protect them from surprises when they receive their medical bills. It allows patients to understand how much their health care will cost before they receive services.